Privacy Policy

PhenoHunter ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cultivation management platform and related services.

This policy applies to all users of our platform, including organizations, team members, and visitors to our website. By using PhenoHunter, you consent to the data practices described in this policy.

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account or organization profile
• Use our cultivation management features
• Participate in surveys or provide feedback
• Contact our support team
• Subscribe to our services

This information may include:

• Name, email address, and contact information
• Company/organization details
• Payment information (processed securely by third-party providers)
• User preferences and settings
• Cultivation data you input into our platform

Automatically Collected Information

When you use our services, we may automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Log data and analytics information
• Cookies and similar tracking technologies

We use the information we collect for the following purposes:

Service Provision

• Provide, maintain, and improve our cultivation management platform
• Process and store your cultivation data securely
• Enable team collaboration and facility management
• Facilitate environmental monitoring and automated controls

Communication

• Send service-related notifications and updates
• Provide customer support and respond to inquiries
• Send marketing communications (with your consent)

Legal and Security

• Comply with legal obligations and regulatory requirements
• Protect against fraud, abuse, and security threats
• Enforce our terms of service and policies

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With Your Organization

Information you provide may be visible to other team members within your organization based on your access permissions and roles.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, such as:

• Cloud hosting providers (data is encrypted)
• Payment processors (for billing purposes)
• Analytics providers (anonymized data only)
• Customer support tools

Legal Requirements

We may disclose information when required by law, to protect our rights, or to comply with legal processes.

We implement comprehensive security measures to protect your information:

Encryption

• All data is encrypted in transit using TLS 1.3
• Data at rest is encrypted using AES-256
• Zero-knowledge architecture for sensitive cultivation data

Access Controls

• Role-based access controls and permissions
• Multi-factor authentication
• Regular access reviews and audits

Infrastructure Security

• SOC 2 Type II certified infrastructure
• Regular security assessments and penetration testing
• Automated security monitoring and threat detection

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

Account Data

Retained while your account is active and for a reasonable period after account closure to comply with legal obligations.

Cultivation Data

Your cultivation data is retained according to your organization's data retention policies and applicable regulations.

Log Data

System logs are typically retained for 30-90 days for security and troubleshooting purposes.

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

Correction and Deletion

• Request correction of inaccurate information
• Request deletion of your personal information

Objection and Restriction

• Object to certain processing of your information
• Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

PhenoHunter may transfer your information to countries other than your own. When we do so, we ensure appropriate safeguards are in place:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Other lawful transfer mechanisms

For EU users, we comply with GDPR requirements for international data transfers.

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to your registered email address
• Providing in-app notifications for significant changes

Your continued use of our services after the effective date of the updated policy constitutes acceptance of the changes.

If you have any questions about this Privacy Policy or our data practices, please contact us: